Programs / IT Support Specialist with AI-Essentials
IT SUPPORT · WIOA-APPROVED
IT Support Specialist with AI-Essentials
Choose 3 industry certifications and train in 24 weeks for help desk, networking and entry-level security roles. Live online with instructor support, or self-paced.
Program at a glance
Length24 weeks (3 classes)
FormatLive online, self-paced
Class startsEvery day
Apply byAnytime
To enrollHigh school level education, basic computer skills
To graduatePass industry-standard exams
65–70%
graduate placement rate
$45K–$65K
typical annual salary range (varies by state)
3
certifications of your choice
24 weeks
start any day
Pick your three certifications (interchangeable)
Choose any 3 industry certifications, then build the skills behind them in hands-on virtual labs.
1
Pick any 3
Your choices
CERTIFICATIONS
Is this program for you?
High school level education
Basic computer skills
No prior IT job experience needed
Already comfortable with networking and want to specialize? See Cyber Security Specialist with AI-Essentials
How you graduate
Pass the industry-standard exams for your three certifications
Earn credentials from the certifying agencies, not a school-issued diploma
Exam vouchers are included in the program price
Choose how you learn
Same program and certifications either way. The difference is how much support you want along the way.
With Instructor
WIOA-FUNDED
$5,000
Live online instruction with instructor support
One-on-one help from an instructor
E-books, exam vouchers, laptop and practice tests included
Self-Paced Only
Start today for $500
Self-paced online access, start any time.
Pay as you go at $500 per class, or pay in full and save 10%
Best if you are self-motivated and comfortable working on your own
Available to eligible students in Arizona, California, Illinois and New York. Funding amounts and eligibility vary by state and local workforce board. How WIOA funding works
Careers this program prepares you for
Graduates typically move into entry to mid-level roles that require minimal experience. See what is hiring in your state right now.
These are live Indeed searches, so listings are always current. Placement rate and the salary range reflect typical results and are not a guarantee.
Job search support
Resume writing, interview skills, job referrals and employer job fairs, plus follow-up services after you graduate.
Refund policy
A full 100% refund is available before the program starts. After the start date, refunds follow a sliding scale from 90% down to 0%, based on the share of clock hours attempted. Used books, supplies and exam vouchers are non-refundable, and approved refunds are issued within 30 days.
Questions about this program
When do classes start?
Classes start every day. Apply anytime.
What do I need to enroll?
High school level education and basic computer skills. You do not need prior IT work experience.
Which certifications can I choose?
Any 3: CompTIA AI Essentials, CompTIA Cloud+, Data-AI, CompTIA Network+, CompTIA Hybrid Server Pro, CompTIA Linux Pro, CompTIA A+, Cisco Networking, CompTIA Security Pro and CompTIA CyberDefense Pro. A school advisor can help you match them to your goals.
What is included in the price?
The With Instructor option includes e-books, exam vouchers, a laptop and practice tests. Ask a school advisor what is included with the Self-Paced Only option.
What financial help is available?
WIOA grant funding may cover part or all of tuition for eligible students in Arizona, California, Illinois and New York. We do not offer separate scholarships, and the program is not currently Pell Grant eligible.
What jobs do graduates get?
Entry-level roles such as Help Desk Support, Network IT Support Technician and entry-level Information Security. 65–70% of graduates are placed, across a range of industry sectors.
Ready to start? Classes start every day.
Talk to a school advisor about funding for your state and pick a start week.
Your instructor
JM
Joan Mulford
IT Support Specialist
Dover, Delaware-based IT support specialist with over six years of help desk and technical support experience, handling hardware, software and network issues with an emphasis on customer satisfaction. Experience includes ticket management, workstation setup and security practices.
CompTIA A+ (2023)CompTIA Network+ (in progress)Microsoft 365 Certified: Fundamentals (2024)ITIL 4 Foundation (2023)A.A.S. in Information Technology (2019)