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IT Support Specialist (Triple Certification) (A+/Net+/Sec+/Linux+/CCNA/Server+)

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IT support specialists, also called technical support specialists, analyze, troubleshoot, and evaluate computer network problems. They play an important role in the routine maintenance of their organization’s networks, such as performing file backups on the network. Maintenance can be performed daily, weekly, or monthly and is important to an organization’s disaster recovery efforts. Solving an information technology (IT) problem promptly is important because organizations depend on their network systems. IT support specialists may assist computer users through phone, email, or in-person visits.
Competencies to be achieved:
• Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
• Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
• Support basic IT infrastructure and networking
• Configure and support PC, mobile and IoT device hardware
• Implement basic data backup and recovery methods and apply data storage and management best practices

Certifications: (Any 3 Out of 6 below)

  • PcPro/ A+
  • NetworkPro/Network+
  • SecurityPro/Security +
  • LinuxPro/Linux+
  • Routing_SwitchingPro/CCNA
  • ServerPro/Server+
  • CompTIA™ A+ 220-1001

Hardware

Hardware Part II

Networking

Mobile and More

  • CompTIA™ A+ 220-1002

Windows

Troubleshooting

Security

Mac & Linux

  • CompTIA™ Network+ N10-007

Foundations of Networking and Infrastructure

Addressing, Protocols, and Routing

Cabling and Wireless Networking

Virtualization and the Cloud, Subnets, and VLANs

Risk Management and Security

Network Performance and WANs

  • CompTIA™ Security+ SY0-601

Security Foundations

Security and Protection

Cryptography

Security and Networks

Enterprise Securit+

  • Linux+
    Hardware and System Configuration
    Systems Operation and Maintenance
    Security
    Linux Troubleshooting and Diagnostics
    Automation and Scripting

 

  • Cisco CCNA 

Networking

Ethernet LANs

VLANs and STP

IPv4 Addressing

IPv4 Routing

OSPF

IPv6

Wireless LANs

Access Control Lists

Security

IP Services

Network Architecture

Automation

  • Server+

Server Administration Concepts

Virtualization and Cloud Computing

Physical and Network Security Concepts

Managing Physical Assets

Managing Server Hardware

Configuring Storage Management

Installing and Configuring an Operating System

Troubleshooting OS, Application, and Network Configurations

Managing Post-Installation Administrative Tasks

Managing Data Security

Managing Service and Data Availability

Decommissioning Servers

Requirements:

Hardware Requirements:

  • This course can be taken on either a PC or Mac. Mac users are encouraged to have access to a Windows environment on their device.
  • A reliable Internet connection of at least 1 Mbps – to view video tutorials.
  • Headphones or speakers connected to your computer – to listen to video tutorials.
  • Any web cam with a minimum of 640×480 video pixel resolution – including both external and built-in web cams.
  • A microphone connected to your computer.

Software Requirements:

  • PC: Windows 10 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Authority to install software on your computer.
  • Software must be installed and fully operational before the course begins.
  • Email capabilities and access to a personal email account.

Note: The Online Lab System is compatible with PC and Mac computers. All students are provided detailed instructions for setting-up a home virtual lab system as well.

To enroll in this program,  you should have Highschool Level education and basic knowledge of computer hardware and operating systems—for example, how to power up and log on to a machine, how to use a mouse and keyboard, and basic Microsoft Windows navigation skills. In addition, You have to pass the testout Pro Perfomance based exams before you tackle the CompTIA exams

George Davis

Energetic, results driven Information Technology Expert with extensive experience in corporate and government information technology strategies. Expert knowledge in Client/Server Windows and Unix environments; Cisco Routing and Switching deployment and administration. Excel in Integrating virtualization, cyber security and cloud services to maximize the potential of existing technology options. Solid background in managing complex technology projects with cross functional teams. Dedicated to delivering a superior end user experience by balancing technical expertise with rapport building skills.

Retired US Army NCO where he held manny technology positions. George continued his IT Career in the following jobs: Technology Instructor, System Administration, Network Technology Specialist, System Engineer, Help Desk Support,

He holds a dual Master of Science Degree in Information Technology and Human Resource Development from Webster University St lious Mo.

Technology Certification:

Microsoft:  MOS, MCP, MCSA, MCSE, MCITP (Security, Exchange, SharePoint)
Cisco:  CCNA, CCDA, CCNP
CompTia:  A+, Network+, Security +, Linux+
Oracle:  PL/SQL
ProSoft: Certified Internet Webmaster
Dapartment of Defense Security Clearance
(DOD8570.1 certificates)

Can I register for courses if I am an international student?

Yes, Tekskills courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

Yes, this course will prepare you for the PcPro/Network Pro/ Security Pro / CompTIA A+/Network+/Security+  Certificate exams and you will receive exam vouchers after successful completion of the program and financial obligation.

When can I start this course?

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

After you register, you will have up to 6 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

What if I don’t have enough time to complete the course within the time frame provided?

If you are unable to complete the course, contact your  itcoach@tekskillsacademy.com to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.

What kind of support will I receive?

The course instructor will be available by email to answer any questions you may have and to provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also be assigned a Student Advisor for academic support.

What happens when I complete the course?

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

Am I guaranteed a job?

Tekskills courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

Can I get financial assistance?

Tekskills courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat.  If you are visiting us during non-business hours, please send us a question using the “Contact Us.” Button